All return requests must be submitted within 14 days of receiving your order. Any return requests submitted after 14 days will not be accepted. Once you have submitted your return request, please allow 2-3 business days for your request to be processed or responded to.
To submit a return request, please email firstname.lastname@example.org with the subject line "Return Request". Please include the following information when submitting your request:
*Please note that additional information may be required in order to complete a return request. You will be notified via email if any additional information is required.
Any unopened or unused items can be returned within the allotted 14-day return period.
To be eligible for a return, returned item(s) must meet the following requirements:
Yes, the buyer will pay any return shipping costs. Shipping costs are non-refundable.
No, we do not charge any extra fees, including restocking fees.
Once we have authorized a return, you will have the choice of receiving in-store credit, order a replacement item of equal or lesser value, or receive a full refund. Please allow 5-10 business days for your reimbursement to issued. Please note that no refunds, in-store credit, or replacement items will be issued until we have received the items you originally purchased and can authorize a return.
Customer Service Phone #: (801) 623-0897
Customer Service Email: email@example.com